Give me the project that needs someone to get their arms around it. I make sense of the moving parts, get people on board, and stay with the details until it works. That might mean untangling a business process, building an AI tool, or leading an initiative your team hasn’t had the capacity to take on.
Tell me what you’re working on ↗Selected work in AI & operations
01 / AI WORKFLOWS
Building an AI procurement pre-review agentBuilt and calibrated an agent using real requests and expert judgment, uncovering exceptions missing from the documentation. Delivered a working prototype, explicit decision rules, and evaluation cases. Pre-review cycle time fell from 16.2 to 3.5 hours (78%).
02 / AI VALUE
Measuring the business value of AIInvited to speak about practical AI value realization at the World Bank Group’s Accelerating AI event in Washington, DC.
03 / ORDER-TO-CASH
Standing up end-to-end order-to-cashStood up Gradient's order-to-cash (O2C) operating process as B2B hardware deployments scaled, spanning customer/vendor setup, contracting, POs, invoicing, and revenue recognition. Aligned six functional leads on ownership, handoffs, and exception paths—reducing stalled deals and accelerating contract-to-cash.
04 / AI ADOPTION
Bringing AI beyond the early adoptersRecruited champions across every function, including AI-skeptical teams, and used executive backing and all-hands recognition to build momentum. Voluntary AI-seat adoption grew 45% in one quarter.
05 / PROGRAM OPERATIONS
Running a $30M operation under pressureAs operations lead for a $30M USAID program in Venezuela, I managed financial execution, procurement, and compliance amid open hostility from the host government and stringent U.S. federal oversight. We earned multi-million-dollar contract expansions while I lived as an expat in Caracas.
06 / ENTERPRISE AI
Leading operations behind the Frontier Firm AI InitiativeRan operations and finance for the Microsoft team behind the Frontier Firm AI Initiative with the Harvard Business School AI Institute. The program brings together C-suite leaders from major global enterprises to explore how AI is reshaping their work, business processes, and organizational performance.
90-minute workshop
What could your team accomplish that it can’t do today?
Explore how AI could help your team serve more customers, make better decisions, or deliver work that isn’t feasible today.
Through individual reflection and collaborative discussion, we draw on what people across your team know about the work, connect ideas across functions, and decide which opportunities deserve a closer look.
1–2 opportunities to investigate, the business outcomes they could improve, and clear next steps.
Bring this workshop to your team ↗Signed deals shouldn’t stall between sales, deployment, finance, and the customer. I work through customer setup, contracting, purchase orders, invoicing, and the handoffs between them—then bring the team together to fix what’s holding up payment.
Sometimes AI helps. Sometimes a better process is enough.
A process that actually works, clear ownership and decision points, and a team ready to keep it going.
A few people are using AI, but the rest of the team hasn’t found a reason to change how they work. I find useful applications with the people doing the job, recruit champions across functions, and make room for skeptical voices.
Where a tool is needed, I build and test agents against real cases, draw out the judgment missing from documentation, and support the pilot and rollout. I prioritize solutions your team can afford to maintain.
A practical AI pilot, a tested agent or build specification where needed, and team champions, training, and measures of actual use.
Give me the initiative nobody has time to own. I get up to speed quickly, earn trust across functions, untangle priorities, and keep the details moving without losing the goal.
I know which decisions I can drive and when leadership needs to weigh in. I can own a defined project or support your team part-time as priorities shift.
One accountable operator who moves work forward, keeps people aligned, and leaves something the team can sustain.
I build the systems companies run on: budgets, operating routines, approval processes, and workflows like order-to-cash.
I start with what a team needs to accomplish, what’s getting in the way, and which problems are worth its limited time. Then I lead the work to improve the process, build a useful tool, or put an existing solution into practice. When AI is involved, I work through real cases with experienced staff to make their judgment explicit and test whether the tool can apply it.
At Microsoft, I ran operations and finance for the team behind the Frontier Firm AI Initiative and built a procurement pre-review agent. Before that, I spent nearly five years at Gradient, from stealth through its second hardware product launch, becoming Chief of Staff to the COO/CFO and leading work across commercial, finance, and operations.
Earlier, I launched and ran U.S. government-funded program operations abroad, including operations for a $30M USAID program in Venezuela. Across these settings, I’ve taken responsibility for work that crosses teams and needs someone to see it through.
Based in Washington, DC. Available for remote engagements.
Bring me a defined project, an existing AI initiative that needs help, or a business problem that crosses teams.
I offer focused projects and ongoing part-time support. We can start with a free working session to understand the challenge and identify a useful next step. Any further work is scoped separately.
Book a 30-minute conversation ↗
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